Refund and cancellation policy

All payments are final

Our plans are a digital service that you can use as soon as you pay: your dashboard, your choice list and your report. For this reason a payment cannot be cancelled or refunded after purchase. This includes a change of mind, not using the service, choosing a different counselling route, or not getting a seat.

The one exception: a technical fault we cannot fix

If the service does not work as described because of a fault on our side (for example, you cannot open your dashboard after paying, your report is not delivered, or the report has a clear data error that we made), please tell our technical team:

• Email study@careerpaathshala.com (or info@careerpaathshala.com) from the email or phone number you paid with.
• Include your order number, what is not working, and screenshots.
• Write within 7 days of the problem starting.

Our technical team will work to fix the problem within 72 hours of your email. If we cannot fix it in that time, you can claim a refund of the amount you paid. Every claim is checked against our records, and a refund is approved only when the fault is confirmed.

Payment problems

If money was taken twice for the same order, or your account was charged but no order was created, the extra or failed amount is returned in full once our payment partner confirms it.

How approved refunds are paid

To the original payment method through Cashfree Payments, within 5–7 working days of approval.

We do not guarantee admission or any seat. Chances shown are estimates from official data, and not getting a seat is not grounds for a refund.